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How do I keep cash flow healthy when I pay workers before clients pay me?

The timing gap is structural in staffing and certain IT service models. You pay your workers every week or two, but your clients take 30 to 60 days to pay invoices. Cash goes out before it comes in. Every growing staffing or IT firm hits this wall eventually, and the businesses that survive it are the ones who plan for it.

The first step is knowing exactly where you stand on receivables at all times. Your books need to show you who owes what, when each invoice was sent, and when payment is due. If you’re running receivables reports once a month when you reconcile, that’s not enough. In a staffing business, you should know your aging every week. Invoices sitting at 45 or 60 days past due are eating your working capital while you still have to make payroll.

Get invoices out the same day or next day after the work is done. Every day you delay sending an invoice is a day added to your cash gap. If a client’s payment terms are net 30 from invoice date and you wait a week to send the bill, you just turned it into net 37.

Understand your typical gap in real numbers. If you pay biweekly payroll of $40,000 and your average collection time is 45 days, you need to fund roughly six weeks of payroll float. That’s $120,000 you need to have available in cash or credit at any given time, not including your other operating costs.

Build a cash reserve specifically for this. A healthy staffing or IT services business should have four to six weeks of payroll sitting in a reserve account. This isn’t extra profit. This is operating capital the business model requires. If you’re starting out and don’t have that cushion yet, you need a plan to build it before you grow into trouble.

A line of credit from your bank is the cleanest financing option. Set it up when you don’t need it, because banks don’t like lending to businesses that are already running low on cash. Invoice factoring is another option where you sell receivables to a factor at a discount for immediate cash. It’s more expensive than a credit line, but it’s available when traditional financing isn’t and can help a young staffing firm bridge the gap.

Cash flow forecasting ties all of this together. A fractional CFO can build a rolling forecast that shows you three to four weeks ahead at minimum, projecting when invoices will be collected based on actual client payment patterns and when payroll will hit. If the forecast shows a shortfall, you know it’s coming with time to act. Without the forecast, you find out when the bank account is empty and payroll is due tomorrow.

Clean bookkeeping and tax services make all of this possible. You can’t track receivables accurately if your invoicing records are messy. You can’t forecast cash if you don’t know what’s outstanding and when it’s likely to come in. The discipline starts with the books.

If your cash is tight every time payroll comes around, it’s not necessarily that business is slow. It’s that the timing gap caught up with you and you didn’t have a plan for it. That’s fixable with the right tracking and forecasting, and it’s worth getting a professional eye on if you’re not sure where to start.

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Will you work with my current CPA or tax preparer?

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Massachusetts bookkeeping and accounting firm helping service businesses across New England and nationwide. We go beyond recording transactions to show owners what their numbers actually say about their business. Founded by Simona Leppala, a CPA and Enrolled Agent.

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