Bookkeeping, tax, and advisory services for service businesses across New England and nationwide.

Call or Text: 866-3SMART9

I got an IRS notice. Can you deal with the IRS for me?

Yes. Simona is an Enrolled Agent, which is a federal credential that gives her unlimited rights to represent taxpayers before the IRS. She can respond to the notice, call the IRS on your behalf, and handle the back-and-forth until the matter is resolved. This IRS representation authority is a real differentiator.

Most bookkeepers and many tax preparers cannot represent you before the IRS. They can prepare your return, but if a notice shows up, you’re on your own or they have to refer you to someone else. An Enrolled Agent can step in and act as your representative for any tax matter at any level of the IRS.

The first step when you get a notice is to read it carefully and note the deadline. IRS notices always have a response date, and missing that date usually makes things worse. Common notices include the CP2000, which proposes changes to your return because the IRS found income that doesn’t match what you reported. Sometimes the IRS is right and you owe additional tax. Sometimes there’s an explanation that resolves the discrepancy. Either way, a timely and accurate response is what matters.

Once you bring the notice to Simona, she reviews it, gathers the documentation needed, and responds on your behalf. If the IRS has questions or wants additional information, she handles that too. You don’t have to spend hours on hold with the IRS or try to figure out what the notice is actually asking for. She speaks their language and knows how to navigate the process.

This applies to notices, audits, and other IRS matters. Smart Outsourced Solutions offers bookkeeping and tax services with the tax side handled by a CPA and Enrolled Agent, so if a notice arrives, you already have someone who can represent you.

If you’ve received a notice and want help, reach out for a consultation. Bring the notice and any related documentation, and we’ll figure out the best path forward for your specific situation.

New England's CPA-Led Bookkeeping Partner

The Next Step:
A Quick Conversation

We'll listen, ask a few questions, and show you exactly how we can help.

More Questions

I heard the 1099 rules changed for 2026. What is the new threshold?

For payments made in 2026, the federal 1099-NEC and 1099-MISC reporting threshold increased from $600 to $2,000. The 1099-K threshold for payment apps and cards reverted to more than $20,000 and more than 200 transactions. Payments made in 2025 still follow the old $600 rule.

Read answer

Do my stylists get the new tax break on their tips?

Yes, stylists qualify for the new No Tax on Tips deduction available 2025 through 2028. Eligible workers can deduct up to $25,000 of tips on their personal returns, though tips remain subject to Social Security and Medicare. For salon owners, clean tip tracking in payroll becomes essential with new W-2 reporting starting in 2026.

Read answer

I am switching from another bookkeeper. How does the transition work?

We get access to your QuickBooks Online file, review the last few months for accuracy, fix anything that's off, and pick up the ongoing work. Your involvement is minimal and the transition typically takes two to three weeks.

Read answer

What makes a CPA and Enrolled Agent different from a regular bookkeeper?

A CPA is a state-licensed accountant, and an Enrolled Agent is a federally licensed tax specialist with IRS representation rights. Here, the same person who keeps your books also handles tax planning and personal returns, so nothing gets lost between providers.

Read answer

What do you handle when you run my payroll?

Full-service payroll means we calculate pay, withhold and deposit federal and state taxes, pay your employees, file the quarterly and annual returns, and produce W-2s at year end. You approve hours and we handle everything else.

Read answer

What does Smart Outsourced Solutions do, and who is it for?

Smart Outsourced Solutions provides bookkeeping, payroll, sales tax, 1099s, personal tax returns, tax planning, and IRS representation for owner-operated service businesses. The firm is run by Simona Leppala, a CPA and Enrolled Agent, so tax expertise is built into the bookkeeping from day one.

Read answer

Massachusetts bookkeeping and accounting firm helping service businesses across New England and nationwide. We go beyond recording transactions to show owners what their numbers actually say about their business. Founded by Simona Leppala, a CPA and Enrolled Agent.

© 2026 Smart Outsourced Solutions