Bookkeeping, tax, and advisory services for service businesses across New England and nationwide.

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Do I charge sales tax on the products I sell at my salon?

The service itself is not taxable, but the products are. In Massachusetts, a haircut, color treatment, spa service, or other personal service is exempt from sales tax. But when you sell a bottle of shampoo, styling gel, or skincare product to a client, that’s a tangible good and it’s subject to the state’s 6.25 percent sales tax.

This means most salons and spas are in the sales tax system even though their main revenue comes from services. If you sell any retail products at all, you need to register for a sales tax permit with the Massachusetts Department of Revenue, collect 6.25 percent on every product sale, and remit that tax on time.

The tracking part is where things get tricky for salon owners. Your POS system or register needs to distinguish between service revenue and product revenue. When a client pays $150 for a color service and $35 for a take-home conditioner, the sales tax only applies to the $35. If your system lumps everything together, you’ll either overcollect by charging tax on services or undercollect by missing tax on products. Both create problems.

In QuickBooks Online, this means setting up separate income accounts for service revenue and product sales. Your product sales account gets flagged as taxable. Your service revenue account stays non-taxable. When you record a transaction, the software calculates the right amount automatically as long as the items are coded correctly. Getting this right from the start makes sales tax management much simpler down the road.

If you’ve been bundling services and products together or haven’t been tracking product sales separately, your books need to be cleaned up before you can file accurate sales tax returns. Going back and untangling mixed revenue is tedious but necessary to get compliant.

Filing frequency depends on your sales volume. Massachusetts assigns you monthly, quarterly, or annual filing based on how much sales tax you collect. Most small salons file quarterly. Miss a deadline or file late and you’ll face penalties plus interest on what you owe.

The good news is this isn’t complicated once it’s set up correctly. The product side of your business just needs to be tracked separately from services, and the sales tax needs to be collected, reported, and paid on schedule. A bookkeeping and tax services provider who understands salons can configure your accounts properly and handle the filings so you stay compliant without thinking about it.

If you’re not sure whether you’re handling this correctly or need help getting your books organized to track product sales separately, reach out for a consultation. Every salon’s situation is a little different, and we can walk through yours.

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Massachusetts bookkeeping and accounting firm helping service businesses across New England and nationwide. We go beyond recording transactions to show owners what their numbers actually say about their business. Founded by Simona Leppala, a CPA and Enrolled Agent.

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