Bookkeeping, tax, and advisory services for service businesses across New England and nationwide.

Call or Text: 866-3SMART9

Do I charge sales tax on the products I sell at my salon?

The service itself is not taxable, but the products are. In Massachusetts, a haircut, color treatment, spa service, or other personal service is exempt from sales tax. But when you sell a bottle of shampoo, styling gel, or skincare product to a client, that’s a tangible good and it’s subject to the state’s 6.25 percent sales tax.

This means most salons and spas are in the sales tax system even though their main revenue comes from services. If you sell any retail products at all, you need to register for a sales tax permit with the Massachusetts Department of Revenue, collect 6.25 percent on every product sale, and remit that tax on time.

The tracking part is where things get tricky for salon owners. Your POS system or register needs to distinguish between service revenue and product revenue. When a client pays $150 for a color service and $35 for a take-home conditioner, the sales tax only applies to the $35. If your system lumps everything together, you’ll either overcollect by charging tax on services or undercollect by missing tax on products. Both create problems.

In QuickBooks Online, this means setting up separate income accounts for service revenue and product sales. Your product sales account gets flagged as taxable. Your service revenue account stays non-taxable. When you record a transaction, the software calculates the right amount automatically as long as the items are coded correctly. Getting this right from the start makes sales tax management much simpler down the road.

If you’ve been bundling services and products together or haven’t been tracking product sales separately, your books need to be cleaned up before you can file accurate sales tax returns. Going back and untangling mixed revenue is tedious but necessary to get compliant.

Filing frequency depends on your sales volume. Massachusetts assigns you monthly, quarterly, or annual filing based on how much sales tax you collect. Most small salons file quarterly. Miss a deadline or file late and you’ll face penalties plus interest on what you owe.

The good news is this isn’t complicated once it’s set up correctly. The product side of your business just needs to be tracked separately from services, and the sales tax needs to be collected, reported, and paid on schedule. A bookkeeping and tax services provider who understands salons can configure your accounts properly and handle the filings so you stay compliant without thinking about it.

If you’re not sure whether you’re handling this correctly or need help getting your books organized to track product sales separately, reach out for a consultation. Every salon’s situation is a little different, and we can walk through yours.

New England's CPA-Led Bookkeeping Partner

The Next Step:
A Quick Conversation

We'll listen, ask a few questions, and show you exactly how we can help.

More Questions

How do I keep clean books for a contract-based facility business?

Clean books for a contract-based facility business start with tracking each contract as a separate customer in your accounting system. This lets you see revenue by contract, run payroll accurately for your staff, and close the books cleanly each month with statements that show you how the business is really doing.

Read answer

My med spa does both services and retail and injectables. How do I handle the added complexity?

Med spas need their chart of accounts, sales tax setup, and payroll configured to handle each revenue type separately. Massachusetts taxes retail product sales but not most services, and getting this wrong creates compliance problems. Clean separation from the start gives you visibility into which parts of the business actually make money.

Read answer

How do I handle 1099s for the freelancers I subcontract?

Collect a W-9 from each freelancer before the first payment, track payments per person throughout the year, and file 1099-NEC forms by January 31 for those over the threshold.

Read answer

Can you help me figure out if I should be an LLC, S-corp, or stay a sole proprietor?

Yes. The firm can walk you through the trade-offs based on your profit level and tolerance for complexity. A sole proprietor or single-member LLC is simplest, an S-corp election can save self-employment tax once profit is high enough, and the right choice depends on your specific numbers.

Read answer

Can I pay my cleaners as 1099 contractors in Massachusetts?

In most cases, no. Massachusetts uses the ABC test for worker classification, and cleaners performing a cleaning company's core work almost always fail Prong B, which requires the work to be outside the company's usual business.

Read answer

I run a staffing agency. How do I handle high-volume payroll and the related taxes?

Staffing agency payroll requires accurate time tracking across many placed workers, on-time tax deposits that often happen multiple times per week, and clean records by job classification for workers comp audits. The volume means small errors compound fast, so systems and oversight matter more than in most businesses.

Read answer

Massachusetts bookkeeping and accounting firm helping service businesses across New England and nationwide. We go beyond recording transactions to show owners what their numbers actually say about their business. Founded by Simona Leppala, a CPA and Enrolled Agent.

© 2026 Smart Outsourced Solutions